Shipping Fee Rate Card
Please ensure that the package weight is accurate as it will help your customers make informed decisions on the shipping options available.
Below is the list of shipment methods available. Select your preferred shipping method to view more of the shipping fee rate.
Type |
Remark |
Available to ALL sellers |
|
Currently through platform invitation only |
|
(also known as Delivery by Seller) |
|
Only for Grocery Sellers (non-RedMart) |
For the return journey, please check: Will I be charged for Returned orders?
⚠️Important! Here is why you would need to indicate accurate package weight.
How is Seller Shipping Fee charged?
Seller Shipping fee is charged based on the greater of actual or volumetric weight at parcel level.
Tip: Please refer to our Help Center article on How to avoid wrong shipping fee charges?
3PL (3rd Party Logistic) Shipping Fee Rate Card
If package is above 30.00KG please apply for Delivered by Seller . After clicking on this link : Select 'Transport' >> 'I would like to enable Delivered by Seller'
3PL Standard
Parcel Weight (kg) |
Buyer Shipping Fee |
Seller Shipping Fee |
|
Sellers on Seller Programme^ |
All other sellers |
||
<1 |
$1.75 |
$1.51 |
$2.31 |
1.01 - 5 |
$1.75 |
$2.34 |
$2.46 |
5.01 - 10 |
$1.75 |
$2.85 |
$3.02 |
10.01 - 20 |
$1.75 |
$4.87 |
$5.02 |
>20 |
$1.75 |
$9.41 |
$9.57 |
^For Seller in Programme All-In-One (SPA), Free Shipping Max or Everyday Cashback
All Shipping Fees stated are inclusive of 8% GST.
3PL Collection Point (Standard)
Parcel Weight (kg) |
Buyer Shipping Fees |
Seller Shipping Fee |
|
Sellers on Seller Programme^ |
Seller Shipping Fee |
||
< 1 |
$0 |
$1.51 |
$2.31 |
1.01 - 5 |
$0 |
$2.34 |
$2.46 |
^For Seller in Programme All-In-One (SPA), Free Shipping Max or Everyday Cashback
All Shipping Fees stated are inclusive of 8% GST
Note: Instant Delivery will be disabled effective 1 Oct 2023
(this mode of shipping is currently available by platform invitation only)
The maximum allowable weight is 4.00KG, dimension not exceeding 32cm x 25cm x 12cm. The assigned Grab Rider reserves the right to reject the packages that exceeds weight or dimension.
Distance |
Buyer Shipping Fee |
Seller Shipping Fee |
Total |
0 - 5 |
$2.00 |
$3.74 |
$5.74 |
5.01 - 10 |
$5.91 |
$7.91 |
|
10.01 - 20 |
$9.15 |
$11.15 |
|
20.01 - 30 |
$12.40 |
$14.40 |
To learn more about Instant Delivery, click here.
Delivered By Seller / Seller-Own-Fleet
(currently available by platform approval only)
This is for sellers who will be arranging their own delivery. Sellers will be able to set a flat shipping fee for all DBS-enabled SKUs. multiple DBS items purchased from the same seller in one order and will be fixed at $1.50.
Rate Type |
Buyer Shipping Fee |
Seller Shipping Fee |
Total |
Default |
$1.50 |
$0 |
$1.50 |
To read more about this mode of delivery, please refer to: What is Delivered by Seller?
Postal Mail (Untraceable) Delivery
This mode of shipping is directly paid by seller. Before choosing this option, please understand a little more liability Coverage for Postal Mail via: liability Coverage for Postal Mail
Postal Type |
Weight (kg) |
Item Price |
Buyer Shipping Fee |
Seller Shipping Fee |
Postal Mail (Untraceable) |
0 - 2 |
|
$0 |
Borne by seller according to SingPost stamp price |
Scheduled Delivery
(only for Local Market Place Grocery Sellers (non-RedMart)
Before 1 October 2023:
Orders will be delivered within a 6 hours pickup. Option is currently only available for selected sellers. As an alternative, please consider to arrange your own logistic fleet (Delivered-by-Seller) to fulfil perishable product order. Read more in this article: Same day delivery for Grocery Sellers
Weight (kg) |
Buyer Shipping Fee |
Seller Shipping Fee |
Total |
0 - 10 |
$4.99 |
$1.07 |
$6.06 |
10.01 - 15 |
$4.99 |
$8.11 |
$13.1 |
15.01 - 20 |
$4.99 |
$11.38 |
$16.37 |
20.01-30 |
$4.99 |
$15.74 |
$20.73 |
From 1 October 2023:
Weight (kg) |
Buyer Shipping Fee |
Seller Shipping Fee |
Total |
0 - 10 |
$4.99 |
$2.01 |
$7.00 |
10.01 - 15 |
$4.99 |
$3.01 |
$8.00 |
15.01 - 20 |
$4.99 |
$6.01 |
$11.00 |
20.01-30 |
$4.99 |
$9.01 |
$14.00 |
Shipping Fee for Return Requests*
All orders that are returned via standard would be charged. Sellers who are on DRTM ( arranging their own delivery ) would borne all return request pickup charges.
Weight (kg) |
Seller Shipping Fee |
0 - 5 |
$5.95 |
5.01 - 10 |
$8.06 |
10.01 - 20 |
$10.58 |
2.01 - 30 |
$16.13 |
*applicable to all return parcels via standard 3PL partners
Reference Links:
To understand more about Shipping Fees, please read Shipping Fee FAQ
